FDA Recall Terminated

Philips Healthcare DuraDiagnost stationary X-ray system

Recall: Z-1696-2016 · Initiated November 10, 2015

Recall

Recall Number
Z-1696-2016
Event Number
74083
Firm
Philips Healthcare
FEI Number
1218950
Product Code
KPR
Status
Terminated
Root Cause
Radiation Control for Health and Safety Act
Initiated
November 10, 2015
Posted
June 3, 2016
Terminated
May 3, 2017
Address
3000 Minuteman Rd, Andover, MA, 01810-1032

Description

Philips Healthcare DuraDiagnost stationary X-ray system

Reason

The detector may signal that it is ready for acquisition when it actually is not, resulting in failure to properly acquire the X-ray image.

Action

Philips Healthcare plans to correct the defect at no cost to customers by implementing a field correction involving the installation of new software. 1. You will contact customers and initiate a software update to correct the defect. 2. You will install the software and perform testing to ensure the software update was effective. 3. The customer notification letter which includes a statement that you will without charge, remedy the defect or bring the product into compliance. For further questions, please call 1-800- 722-9377.

Distribution

USA (nationwide) Distribution to the states of : ( DuraDiagnost) to the states of : OH, CA, WA and NE. (DigitalDiagnost) to the states of : AK, AZ, AL, CA, CT, CO, DE, FL, GA, HI, ID, KY, LA, MA, MN, MD, MS, ME, MO, NE, NY, ND, OH and PA.

Quantity

5