FDA Recall
Terminated
Merge Eye Care Systems, consisting of Merge Eye Station, Merge Eye Care PACS, and Merge Eye Station Import Utility (ESIU).
Recall: Z-1681-2017
·
Initiated April 4, 2016
Recall
- Recall Number
- Z-1681-2017
- Event Number
- 76309
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- NFJ
- Status
- Terminated
- Root Cause
- Software Design Change
- Initiated
- April 4, 2016
- Posted
- March 13, 2017
- Terminated
- June 22, 2020
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
Merge Eye Care Systems, consisting of Merge Eye Station, Merge Eye Care PACS, and Merge Eye Station Import Utility (ESIU).
Reason
The system will completely stop allowing the downloading or acquisition of new images due to incompatible software application versions.
Action
The recalling firm issued a letter dated 3/28/2016 via e-mail the week of 4/4/2016. If no email address was available, the letters were issued via certified mail.
Distribution
Distribution was made to medical facilities nationwide. Government distribution was made. Foreign distribution was made to Canada, as well as other countries. There was no military distribution.
Quantity
1,627 sites potentially have the affected software