FDA Recall Terminated

Merge Eye Care Systems, consisting of Merge Eye Station, Merge Eye Care PACS, and Merge Eye Station Import Utility (ESIU).

Recall: Z-1681-2017 · Initiated April 4, 2016

Recall

Recall Number
Z-1681-2017
Event Number
76309
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
NFJ
Status
Terminated
Root Cause
Software Design Change
Initiated
April 4, 2016
Posted
March 13, 2017
Terminated
June 22, 2020
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge Eye Care Systems, consisting of Merge Eye Station, Merge Eye Care PACS, and Merge Eye Station Import Utility (ESIU).

Reason

The system will completely stop allowing the downloading or acquisition of new images due to incompatible software application versions.

Action

The recalling firm issued a letter dated 3/28/2016 via e-mail the week of 4/4/2016. If no email address was available, the letters were issued via certified mail.

Distribution

Distribution was made to medical facilities nationwide. Government distribution was made. Foreign distribution was made to Canada, as well as other countries. There was no military distribution.

Quantity

1,627 sites potentially have the affected software