FDA Recall Terminated

NPr FCZImp Crwn ASC CC RP CAD 1-25s3 - Product Usage: Implant Crown intended to be placed in the upper or lower jaw creating a prosthetic device (full contour crown), and to restore the patient s chewing function and esthetics. Material Number: 77352

Recall: Z-1678-2021 · Initiated March 29, 2021

Recall

Recall Number
Z-1678-2021
Event Number
87848
Firm
Nobel Biocare Procera LLC
FEI Number
3005031178
Product Code
NHA
Status
Terminated
Root Cause
Process control
Initiated
March 29, 2021
Terminated
September 1, 2021
Address
800 Corporate Dr, Mahwah, NJ, 07430-2011

Description

NPr FCZImp Crwn ASC CC RP CAD 1-25s3 - Product Usage: Implant Crown intended to be placed in the upper or lower jaw creating a prosthetic device (full contour crown), and to restore the patient s chewing function and esthetics. Material Number: 77352

Reason

Not manufactured to specification

Action

Nobel Dental notified US customers via phone by North American Customer Service on 3/29/21 and informed which device[s] was affected and that the device[s] had not been processed properly. Email communication was also distributed with a return label. Please find attached the return label for order XXXX to be returned to our manufacturing facility. We sincerely apologize for the inconvenience that this delay has caused. With the new order we are taking all possible actions to have it to you as soon as possible, while still ensuring the premium quality that you expect. The EMEA customer service/sales representatives were contacted by North America Customer Service.

Distribution

Worldwide distribution - US Nationwide distribution in the states of AL,CA, OK, WA and the countries of Belgium, Canada, Italy, Sweden, Switzerland.

Quantity

7 units