ACUSON SC2000 Ultrasound Systems with software version 3.5 (VA35) and using Stress Echo Feature. Ultrasound imaging system.
Recall
- Recall Number
- Z-1668-2014
- Event Number
- 68197
- Firm
- Siemens Medical Solutions USA, Inc.
- FEI Number
- 2936884
- Product Code
- IYN
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- April 23, 2014
- Posted
- May 28, 2014
- Terminated
- November 12, 2015
- Address
- 685 E Middlefield Rd, Mountain View, CA, 94043-4045
Description
ACUSON SC2000 Ultrasound Systems with software version 3.5 (VA35) and using Stress Echo Feature. Ultrasound imaging system.
Potential malfunction due to a software issue for ACUSON SC2000 ultrasound systems using software version 3.5 (VA35) when using the stress echo feature which could cause the need for the study to be repeated.
Siemens sent a Consumer Safety Advisory Notification letter on April 23, 2014, to all affected consignees. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to discontinue use of the stress echo feature with software version .5. For studies acquired with systolic-only captures: review all patient studies on exams performed after software revision 3.5 was installed on your system. If you are unsure when this software was installed on your system, please contact your local Customer Service representative. Foreign distributors will implement distribution of the field correction to their customers. For questions regarding this recall call 650-694-5398.
Worldwide Distribution - USA (nationwide) and Internationally to Australia, Belarus, Dominican Rep., France, Germany, India, Indonesia, Israel, Japan, Mexico, New Zealand, Norway, Philippines, Poland, Republic of Korea, Romania, Russian Fed., Saudi Arabia, Singapore, Sweden, Switzerland, Turkey, U.A.E., Ukraine, and United Kingdom.
177 units