ViewRay System, Radiation Therapy System
Recall
- Recall Number
- Z-1580-2015
- Event Number
- 71050
- Firm
- Viewray Incorporated
- FEI Number
- 3007546534
- Product Code
- IYE
- Status
- Terminated
- Root Cause
- Software Design Change
- Initiated
- January 15, 2015
- Posted
- May 5, 2015
- Terminated
- September 23, 2015
- Address
- 2 Thermo Fisher Way, Oakwood Village, OH, 44146-6536
Description
ViewRay System, Radiation Therapy System
The software was not correctly using the RT (Radiation Therapy) to MR (Magnetic Resonance image) coordinate correction for non HFS (Head First Supine) patient orientations, resulting in slice mismatch error.
On January 15, 2014, ViewRay personnel discussed the investigation of the issue (slice mismatch error) with the customer. The firm advised the customer that until the issue was corrected, to not treat patients in non HFS orientations, or to use the MR acquired from the ViewRay system as the primary plan series for non HFS scans. ViewRay installed software version 3.4.5.28 on January 20 and 21, 2014, in order to prevent this slice mismatch error from occurring in any patient position.
US distribution to MO.
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