FDA Recall Terminated

Philips Healthcare DuraDiagnost X- Ray

Recall: Z-1555-2015 · Initiated February 9, 2015

Recall

Recall Number
Z-1555-2015
Event Number
70916
Firm
Philips Medical Systems, Inc.
FEI Number
1218950
Product Code
KPR
Status
Terminated
Root Cause
Software design (manufacturing process)
Initiated
February 9, 2015
Posted
May 19, 2015
Terminated
June 14, 2016
Address
3000 Minuteman Rd, Andover, MA, 01810-1032

Description

Philips Healthcare DuraDiagnost X- Ray

Reason

The system is designed to emit a beep upon termination of an exposure. However, if the system has been powered on for over 12 hours, the system will no longer emit this signal. This is a failure to comply with 21CFR 1020.31(j).

Action

Philips Healthcare Planned action: 1. Philips healthcare will contact customers and initiate a software update to correct the software deficiency causing the problem. 2. Philips engineers will install the software. 3. Philips engineers will perform testing to ensure the software update was effective. 4. Corrections are to be made free of charge 5. Corrective actions should be completed by August 15, 2015 For further questions call (978) 659-7892

Distribution

Worldwide Distribution - Nationwide Distribution and the countries of Australia, Austria, Argentina, Canada, China, Chile, Colombia Czech Republic, Great Britain, Germany, Egypt, Finland, France, India, Ireland, Japan, Malaysia, Macedonia, Mexico, Netherlands, New Zealand, Nepal, Peru, Poland, Russia, Saudi Arabia Singapore, Switzerland, Sweden, Spain, United Arab Emirates and United Kingdom.

Quantity

3 DuraDiagnost