FDA Recall Terminated

Norco Shoulder Pulley Distributed by North Coast Medical, Gilroy, CA. Used to improve range of shoulder movement and coordination following a stroke, shoulder injury or surgery.

Recall: Z-1542-2012 · Initiated July 11, 2011

Recall

Recall Number
Z-1542-2012
Event Number
61475
Firm
North Coast Medical Inc 8100 Camino Arroyo
FEI Number
1000124207
Product Code
ION
Status
Terminated
Root Cause
Device Design
Initiated
July 11, 2011
Posted
May 14, 2012
Terminated
September 6, 2012
Address
Gilroy, CA, 95020-7304

Description

Norco Shoulder Pulley Distributed by North Coast Medical, Gilroy, CA. Used to improve range of shoulder movement and coordination following a stroke, shoulder injury or surgery.

Reason

Potential for plastic D-ring to break during use and cause injury.

Action

North Coast Medical began contacting customers of the recall on July 13, 2011 by telephone. A phone script was used to inform customers of the affected product, problem, and actions to be taken by the customers. Information was provided for customers to return affected product. Affected devices were re-worked and inspected. Contact the firm by e-mail at www.ncmedical.com for questions regarding this recall.

Distribution

Worldwide Distribution-USA (nationwide) and the countries of Australia, Canada, Switzerland, Germany, Great Britain and the Netherlands.

Quantity

2364 units