Masimo Rad-G, Pulse Oximeter (W/Patient Cable), REF:9895 Rx Only,
Recall
- Recall Number
- Z-1539-2024
- Event Number
- 94170
- Firm
- Masimo Corporation
- FEI Number
- 3011353843
- Product Code
- DQA
- Status
- Open, Classified
- Root Cause
- Material/Component Contamination
- Initiated
- February 15, 2024
- Posted
- April 12, 2024
- Address
- 52 Discovery, Irvine, CA, 92618-3105
Description
Masimo Rad-G, Pulse Oximeter (W/Patient Cable), REF:9895 Rx Only,
Their is a potential that Oximeter may automatically power off and on resulting in loss of monitoring.
On February 14, 2024 Masimo issued a "Urgent: Medical Device Recall Notice" via FedEx and US Mail to affected consignees. On February 29, 2024, Masimo issued an updated communication to provide additional information. Masimo's asked consignees to take the following actions: " Please assess your inventory to confirm if you have Rad-G devices listed in Attachment 2-part number(s) and serial number(s). " If you identify affected Rad-G devices, please promptly remove them from use and follow the steps below. " Contact Masimo Technical Services to request return of the affected part and serial number (s) for repair or replacement. " Masimo s Technical Services is available Monday through Friday 6:00am -5:00pm PST for live assistance or 24 hours a day to leave a message and someone will contact you. Local contact information can be found at http://service.masimo.com. Complete Attachment 1, then email it to [email protected], or Fax it to 1-949-297-7575 by MM DD, 2023. Starting on 8/13/24, additional recall notices were sent identifying additional affected devices. Distributors were asked to identify their direct customers and provide them with the recall notice.
Worldwide - US Nationwide distribution including in the states of AK, AL, AR, AZ, CA, CO, CT, DC, FL, HI, IA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, TN, TX, UT, VA, WA, WI, WV, WY and the countries of Algeria, Argentina, Australia, Austria, Bahrain, Belgium, Belize, Bolivia, Burkina Faso, Burundi, Cambodia, Canada, Chile, Colombia, Congo, The Democratic Republic of, Costa Rica, Cyprus, Czech Republic, Ethiopia, Finland, France, Germany, Greece, Guatemala, Hong Kong, India, Indonesia, Israel, Italy, Japan, Lesotho, Mozambique, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Poland, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tanzania, United Republic Of, Thailand, Trinidad And Tobago, Uganda, United Kingdom, Uruguay, Yemen, Zimbabwe.
65