FDA Recall Terminated

Insight rev H software. The InSIGHT Gastrointestinal Motility System is intended for use by gastroenterologists, surgeons, and medically trained personnel for esophageal, biliary, and anorectal studies as an aid in documenting and diagnosing digestive motility disorders.

Recall: Z-1487-2012 · Initiated February 23, 2009

Recall

Recall Number
Z-1487-2012
Event Number
53340
Firm
Sandhill Scientific, Inc
FEI Number
2023374
Product Code
FFX
Status
Terminated
Root Cause
Software change control
Initiated
February 23, 2009
Posted
May 7, 2012
Terminated
May 7, 2012
Address
9150 Commerce Center Cir, Ste 500, Highlands Ranch, CO, 80129-1563

Description

Insight rev H software. The InSIGHT Gastrointestinal Motility System is intended for use by gastroenterologists, surgeons, and medically trained personnel for esophageal, biliary, and anorectal studies as an aid in documenting and diagnosing digestive motility disorders.

Reason

Software error may produce incorrect esophageal contraction readings.

Action

Sandhill Scientific sent a Urgent Product Recall letter dated February 23, 2009, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. The customers were informed All Suite revision H, BioVIEW Analysis Software rev 5.5.1 are affected. Replacement of the Suite revision H, BioVIEW Analysis Software rev 5.5.1, will be provided at no cost to you. Sandhill Scientific will pay for shipping/handling charges associated with replacement of this software. We anticipate that by the first week of March, we will be able to provide you with the Software that resolves this problem. For further questions please call toll free 800-468-4556.

Distribution

Worldwide Distribution--USA (nationwide) including the states of CA, CO, CT, FL, IA, IL, MA, MD, MI, MN, NC, ND, NE, NM, NY, OH, OR, PA, SC, SD, TX, UT, VA and WA and the countries of Belgium, Canada, Malaysia, Mexico, New Zealand, South-Korea, Switzerland and United Kingdom.

Quantity

60 programs