FDA Recall Terminated

Philips Digital Diagnost Systems with Eleva software version 2.x and stitching option Intended use: Stationary radiographic system, Radiographic system, digital

Recall: Z-1464-2012 · Initiated April 3, 2012

Recall

Recall Number
Z-1464-2012
Event Number
61528
Firm
Philips Healthcare Inc.
FEI Number
1218950
Product Code
MQB
Status
Terminated
Root Cause
Labeling design
Initiated
April 3, 2012
Posted
April 26, 2012
Terminated
March 13, 2014
Address
3000 Minuteman Road, Andover, MA, 01810

Description

Philips Digital Diagnost Systems with Eleva software version 2.x and stitching option Intended use: Stationary radiographic system, Radiographic system, digital

Reason

Potential misdiagnosis due to improperly automatically stitched images, improper image ruler handling.

Action

The firm, Philips Healthcare Imaging, issued an "URGENT-FIELD SAFETY NOTICE" dated March 30, 2012 to its customers. The notice described the product, problem and actions to be taken. The customers were instructed to follow the instructions carefully and to not use the Philips Image Ruler for measurements. The firm plans to supply an Addendum to the Instructions For Use and a Philips Service Engineer will contact the customer as soon as the Field Action Kit is ready to be implemented. If you need any further information or support concerning this issue, please contact your local Philips representative or call 1-866-767-2822.

Distribution

Worldwide distribution: USA (nationwide) and countries of: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Czech. Rep, Denmark, Finland, France, Germany, Guadeloupe, India, Indonesia, Iran, Iraq, Italy, Japan, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Salkowski, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, and Ver.Arab.Emir.

Quantity

606 units