FDA Recall Terminated

Syngo Imaging XS model number 10496279 The intended use: image processing radiological

Recall: Z-1423-2010 · Initiated February 16, 2010

Recall

Recall Number
Z-1423-2010
Event Number
55108
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
February 16, 2010
Posted
April 20, 2010
Terminated
July 5, 2012
Address
51 Valley Stream Pkwy, Malvern, PA, 19355

Description

Syngo Imaging XS model number 10496279 The intended use: image processing radiological

Reason

images can be overwritten

Action

A "Customer (Safety) Advisory notice" dated February 16, 2010, was sent all affected customers via Update Instructions IM019/10/S. This notice describes the product, problem and the action to be taken by the customers. The customers should immediately instruct their employees of the advisor notice and maintain awareness. If the customer sold the device/equipment and is no longer in possession of it, they should forward the notice and inform Siemens of the new owner. A software update to correct this issue will be distributed and installed by a Siemens Service Engineer on all affected systems under Update Instructions IM020/10/S. If you have any further questions regarding this issue, do not hesitate to contact your local SIEMENS Uptime Service Center ([email protected]).

Distribution

Nationwide distribution: CA, NC, NY, PA, and TX

Quantity

6 units