Syngo Imaging XS model number 10496279 The intended use: image processing radiological
Recall
- Recall Number
- Z-1423-2010
- Event Number
- 55108
- Firm
- Siemens Medical Solutions USA, Inc
- FEI Number
- 2240869
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- February 16, 2010
- Posted
- April 20, 2010
- Terminated
- July 5, 2012
- Address
- 51 Valley Stream Pkwy, Malvern, PA, 19355
Description
Syngo Imaging XS model number 10496279 The intended use: image processing radiological
images can be overwritten
A "Customer (Safety) Advisory notice" dated February 16, 2010, was sent all affected customers via Update Instructions IM019/10/S. This notice describes the product, problem and the action to be taken by the customers. The customers should immediately instruct their employees of the advisor notice and maintain awareness. If the customer sold the device/equipment and is no longer in possession of it, they should forward the notice and inform Siemens of the new owner. A software update to correct this issue will be distributed and installed by a Siemens Service Engineer on all affected systems under Update Instructions IM020/10/S. If you have any further questions regarding this issue, do not hesitate to contact your local SIEMENS Uptime Service Center ([email protected]).
Nationwide distribution: CA, NC, NY, PA, and TX
6 units