FDA Recall Terminated

Panorama Patient Monitoring Network with ambulatory telepacks, and software version 8.5.5, 8.5.6, 8.6.1 or 8.7. Datascope Patient Monitoring Intended for use in a fixed location, in the healthcare facility setting, as a central viewing station.

Recall: Z-1401-2009 · Initiated April 10, 2009

Recall

Recall Number
Z-1401-2009
Event Number
51863
Firm
Mindray DS USA, Inc., dba Datascope Patient Monitoring
FEI Number
2221819
Product Code
MHX
Status
Terminated
Root Cause
Software design
Initiated
April 10, 2009
Posted
May 27, 2009
Terminated
August 3, 2010
Address
800 Macarthur Blvd, Mahwah, NJ, 07430

Description

Panorama Patient Monitoring Network with ambulatory telepacks, and software version 8.5.5, 8.5.6, 8.6.1 or 8.7. Datascope Patient Monitoring Intended for use in a fixed location, in the healthcare facility setting, as a central viewing station.

Reason

Software Anomaly: Software anomaly can occur when the Panorama is attempting to play an audio file, either a physiological or technical alarm sound, at which time the system software may cause the system to freeze due to an interaction in the alarm system.

Action

Urgent Product Field Correction letters, dated March 27, 2009, were sent by certified mail, return requested, and signature required. The letters identified the affected product and the problem. It also stated the adverse effect on patients and that customers' Panorama software will be upgraded to a current software revision. A Datascope Service Representative will contact customers to arrange for the software upgrade of the Panorama(s) in their facility. This will be done at no cost to the customer.

Distribution

Worldwide Distribution -- USA and Australia.

Quantity

294 sites