FDA Recall Terminated

CS 8100, CATALOG # (s): 5303045, 5311129, 5303060, 5303110 Intended to produce complete or segmented tomographic digital panoramic X-ray images to be used at the direction of healthcare professionals of the dento-maxillo-facial region of the human anatomy as diagnostic support for pediatric and adult patient.

Recall: Z-1377-2015 · Initiated January 8, 2015

Recall

Recall Number
Z-1377-2015
Event Number
70649
Firm
Carestream Health, Inc.
FEI Number
1317307
Product Code
MUH
Status
Terminated
Root Cause
Component design/selection
Initiated
January 8, 2015
Posted
April 3, 2015
Terminated
April 20, 2017
Address
1049 W Ridge Rd, Rochester, NY, 14615-2731

Description

CS 8100, CATALOG # (s): 5303045, 5311129, 5303060, 5303110 Intended to produce complete or segmented tomographic digital panoramic X-ray images to be used at the direction of healthcare professionals of the dento-maxillo-facial region of the human anatomy as diagnostic support for pediatric and adult patient.

Reason

Units device head descended unexpectedly

Action

The firm sent customers "Urgent: Medical Device Recall" letters, dated December 29, 2014. The letter described the problem, as well as, the actions to be taken. A Carestream Health service representative will contact customers to schedule a visit to inspect the affected devices. Questions or concerns should be directed towards the Carestream Customer Care Center in the U.S. at 1-800-328-2910.

Distribution

Worldwide Distribution -- US, including the states of AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NV, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, and WV; and the countries of India and Switzerland.

Quantity

3,110 units (863 domestically & 2,247 internationally)