FDA Recall Terminated

QuietCare-Networked. Intended for use in monitoring the environmental conditions and activity (motion) of an individual living in a senior housing community.

Recall: Z-1374-2013 · Initiated April 4, 2013

Recall

Recall Number
Z-1374-2013
Event Number
65031
Firm
Intel-GE Care Innovations LLC
FEI Number
3008850109
Product Code
IQA
Status
Terminated
Root Cause
Software design
Initiated
April 4, 2013
Posted
May 24, 2013
Terminated
June 4, 2013
Address
3721 Douglas Blvd, Ste 100, Roseville, CA, 95661-4243

Description

QuietCare-Networked. Intended for use in monitoring the environmental conditions and activity (motion) of an individual living in a senior housing community.

Reason

Customers at 4 facilities reported receiving duplicate alerts using the QuietCare-Networked product.

Action

Care Innovations contacted their customers by phone and e-mail regarding the potential problems and fixes on April 4, 17, and 23, 2013. The information provided stated the product, problem, and actions to be taken by the customers. Contact Technical Support at 855-885-2273 for questions regarding this issue.

Distribution

US and Great Britain

Quantity

46