FDA Recall
Terminated
QuietCare-Networked. Intended for use in monitoring the environmental conditions and activity (motion) of an individual living in a senior housing community.
Recall: Z-1374-2013
·
Initiated April 4, 2013
Recall
- Recall Number
- Z-1374-2013
- Event Number
- 65031
- Firm
- Intel-GE Care Innovations LLC
- FEI Number
- 3008850109
- Product Code
- IQA
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- April 4, 2013
- Posted
- May 24, 2013
- Terminated
- June 4, 2013
- Address
- 3721 Douglas Blvd, Ste 100, Roseville, CA, 95661-4243
Description
QuietCare-Networked. Intended for use in monitoring the environmental conditions and activity (motion) of an individual living in a senior housing community.
Reason
Customers at 4 facilities reported receiving duplicate alerts using the QuietCare-Networked product.
Action
Care Innovations contacted their customers by phone and e-mail regarding the potential problems and fixes on April 4, 17, and 23, 2013. The information provided stated the product, problem, and actions to be taken by the customers. Contact Technical Support at 855-885-2273 for questions regarding this issue.
Distribution
US and Great Britain
Quantity
46