TD-Synergy. Laboratory Information System.
Recall
- Recall Number
- Z-1345-2013
- Event Number
- 56447
- Firm
- Technidata S.A. 387, Avenue Jean Kuntzmannn Montbonnot St Martin France
- FEI Number
- 3003995437
- Product Code
- JQP
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- July 29, 2010
- Posted
- May 21, 2013
- Terminated
- December 5, 2013
Description
TD-Synergy. Laboratory Information System.
Technidata has discovered that using the F8 key in the ERM session to add a combined test can result in the modification of the value of a result that has already been entered for a test of the request.
The firm, Technidata, sent an "P1 DEFECT INFORMATION" notice dated July 2, 2010 to their consignee/customers. The notice describes the product, problem and actions to be taken. The notice directs them to find the correction to the software issue on the Technidata website where they are able to install the correction kit depending on the version and operating system used. Note "You must back up the database and the installation directory before installing this correction". Should you need any further information, do not hesitate to contact the Support team at +33 (0) 4 76 04 13 00.
Worldwide Distribution-USA (nationwide) including Washington DC and the states of California, Nevada, Kentucky, Alabama, Rhode Island, Pennsylvania, and Louisiana and the country of Italy.
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