FDA Recall Terminated

TD-Synergy. Laboratory Information System.

Recall: Z-1345-2013 · Initiated July 29, 2010

Recall

Recall Number
Z-1345-2013
Event Number
56447
Firm
Technidata S.A. 387, Avenue Jean Kuntzmannn Montbonnot St Martin France
FEI Number
3003995437
Product Code
JQP
Status
Terminated
Root Cause
Software design
Initiated
July 29, 2010
Posted
May 21, 2013
Terminated
December 5, 2013

Description

TD-Synergy. Laboratory Information System.

Reason

Technidata has discovered that using the F8 key in the ERM session to add a combined test can result in the modification of the value of a result that has already been entered for a test of the request.

Action

The firm, Technidata, sent an "P1 DEFECT INFORMATION" notice dated July 2, 2010 to their consignee/customers. The notice describes the product, problem and actions to be taken. The notice directs them to find the correction to the software issue on the Technidata website where they are able to install the correction kit depending on the version and operating system used. Note "You must back up the database and the installation directory before installing this correction". Should you need any further information, do not hesitate to contact the Support team at +33 (0) 4 76 04 13 00.

Distribution

Worldwide Distribution-USA (nationwide) including Washington DC and the states of California, Nevada, Kentucky, Alabama, Rhode Island, Pennsylvania, and Louisiana and the country of Italy.

Quantity

10