FDA Recall Terminated

LATITUDE Patient Management System, Model 6488, Version 7.3. The LATITUDE Patient Management system is intended for use to remotely communicate with a compatible Boston Scientific pulse generator and transfer data to a central database.

Recall: Z-1339-2013 · Initiated April 10, 2013

Recall

Recall Number
Z-1339-2013
Event Number
65096
Firm
Boston Scientific CRM Corp
FEI Number
2124215
Product Code
LWS
Status
Terminated
Root Cause
Software change control
Initiated
April 10, 2013
Posted
May 20, 2013
Terminated
November 26, 2013
Address
4100 Hamline Ave N, Saint Paul, MN, 55112-5700

Description

LATITUDE Patient Management System, Model 6488, Version 7.3. The LATITUDE Patient Management system is intended for use to remotely communicate with a compatible Boston Scientific pulse generator and transfer data to a central database.

Reason

Boston Scientific CRM is conducting a recall on the LATITUDE Patient Management System Model 6488 Version 7.3 because between March 4 and 27, 2013, a Siebel release caused ~5000 distributed PMR clinic faxes to display with illegible characters and not the required, Patient non-compliance information that was intended.

Action

Boston Scientific CRM Corp began re-faxing the 4,912 previously illegible PMR notifications on April 10, 2013 and completed on April 15, 2013, successfully fulfilling labeling expectations that these notifications be communicated to the clinic. For questions regarding this recall call 651-582-4000.

Distribution

Nationwide Distribution including DC and PR

Quantity

1