LATITUDE Patient Management System, Model 6488, Version 7.3. The LATITUDE Patient Management system is intended for use to remotely communicate with a compatible Boston Scientific pulse generator and transfer data to a central database.
Recall
- Recall Number
- Z-1339-2013
- Event Number
- 65096
- Firm
- Boston Scientific CRM Corp
- FEI Number
- 2124215
- Product Code
- LWS
- Status
- Terminated
- Root Cause
- Software change control
- Initiated
- April 10, 2013
- Posted
- May 20, 2013
- Terminated
- November 26, 2013
- Address
- 4100 Hamline Ave N, Saint Paul, MN, 55112-5700
Description
LATITUDE Patient Management System, Model 6488, Version 7.3. The LATITUDE Patient Management system is intended for use to remotely communicate with a compatible Boston Scientific pulse generator and transfer data to a central database.
Boston Scientific CRM is conducting a recall on the LATITUDE Patient Management System Model 6488 Version 7.3 because between March 4 and 27, 2013, a Siebel release caused ~5000 distributed PMR clinic faxes to display with illegible characters and not the required, Patient non-compliance information that was intended.
Boston Scientific CRM Corp began re-faxing the 4,912 previously illegible PMR notifications on April 10, 2013 and completed on April 15, 2013, successfully fulfilling labeling expectations that these notifications be communicated to the clinic. For questions regarding this recall call 651-582-4000.
Nationwide Distribution including DC and PR
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