FDA Recall Open, Classified

GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and data within a computer network or on a workstation.

Recall: Z-1333-2022 · Initiated June 8, 2022

Recall

Recall Number
Z-1333-2022
Event Number
90454
Firm
GE Healthcare, LLC
FEI Number
2126677
Product Code
LLZ
Status
Open, Classified
Root Cause
Software design
Initiated
June 8, 2022
Posted
July 5, 2022
Address
3000 N Grandview Blvd, Waukesha, WI, 53188-1615

Description

GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and data within a computer network or on a workstation.

Reason

Potential to display inaccurate measurements on images in Centricity Universal Viewer Zero Footprint Client (ZFP)

Action

GE notified their consignees by issuing an URGENT MEDICAL DEVICE CORRECTION notice on 08 June 2022. The letter explains the two safety issues and provides the following actions be taken: Issue #1: "You can continue to use your device in accordance with the User Manual and the actions below: Do not utilize any measurements when the 'Lossy' overlay is displayed in the lower left of the viewport and, when you hover over the word 'Lossy', it displays the tooltip box with the phrase 'Image scaled down from its original resolution'." Issue #2: "You can continue to use your device in accordance with the User Manuals and the actions below: Do not perform any measurement on non-squared pixel images. Always confirm critical diagnostic measurements by other means (i.e using a fiducial marker of known size)." GE Healthcare will correct all affected products at no cost to you. A GE Healthcare representative will contact you to arrange for the correction. After the software has been corrected, be sure to destroy the installation media for affected software at your site. If you have any questions or concerns regarding this notification, please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.

Distribution

Worldwide distribution.

Quantity

1,934 units