FDA Recall
Terminated
LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.
Recall: Z-1317-2008
·
Initiated December 18, 2007
Recall
- Recall Number
- Z-1317-2008
- Event Number
- 46398
- Firm
- Lifescan Inc
- FEI Number
- 2939301
- Product Code
- NBW
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- December 18, 2007
- Posted
- April 8, 2008
- Terminated
- July 18, 2008
- Address
- 1000 Gibraltar Dr, Milpitas, CA, 95035-6312
Description
LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.
Reason
Meter Temporarily Freezes-- A software compatibility issue may cause the blood glucose meter to cease operations and freeze temporarily.
Action
The firm sent an Urgent Recall letter to Health Care Professionals on 12/18/2007. The letter advised user to uninstall software drivers and provided options on how to uninstall. For further assistance, please contact LifeScan Customer Service at 1-866-679-9250.
Distribution
Nationwide Distribution including the states of AL, CA, IN, IO, MA, MD, MI, MS, NE, NY, NC, OR, PA, TN, TX, UT, VT, VA, WV, and WI.
Quantity
260 units