FDA Recall Terminated

LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.

Recall: Z-1317-2008 · Initiated December 18, 2007

Recall

Recall Number
Z-1317-2008
Event Number
46398
Firm
Lifescan Inc
FEI Number
2939301
Product Code
NBW
Status
Terminated
Root Cause
Software design
Initiated
December 18, 2007
Posted
April 8, 2008
Terminated
July 18, 2008
Address
1000 Gibraltar Dr, Milpitas, CA, 95035-6312

Description

LifeScan OneTouch Data Management Software Version 1.0, Part Number: 021-722-01(for OneTouch Select and UltraMini (Download) Blood Glucose Meters), LifeScan Inc, Milpitas, CA 95037.

Reason

Meter Temporarily Freezes-- A software compatibility issue may cause the blood glucose meter to cease operations and freeze temporarily.

Action

The firm sent an Urgent Recall letter to Health Care Professionals on 12/18/2007. The letter advised user to uninstall software drivers and provided options on how to uninstall. For further assistance, please contact LifeScan Customer Service at 1-866-679-9250.

Distribution

Nationwide Distribution including the states of AL, CA, IN, IO, MA, MD, MI, MS, NE, NY, NC, OR, PA, TN, TX, UT, VT, VA, WV, and WI.

Quantity

260 units