FDA Recall Terminated

Zoll Medical X Series, PropaqMD, PropaqM Defibrillator/Pacemaker/Monitor With System Software Version 02.10.02.00 or Higher, automated external defibrillator.

Recall: Z-1311-2014 · Initiated March 5, 2014

Recall

Recall Number
Z-1311-2014
Event Number
67749
Firm
ZOLL Medical Corporation
FEI Number
1220908
Product Code
MKJ
Status
Terminated
Root Cause
Software design
Initiated
March 5, 2014
Posted
March 31, 2014
Terminated
January 29, 2021
Address
269 Mill Road, Chelmsford, MA, 01824

Description

Zoll Medical X Series, PropaqMD, PropaqM Defibrillator/Pacemaker/Monitor With System Software Version 02.10.02.00 or Higher, automated external defibrillator.

Reason

Defibrillator/Pacemaker/Monitor May Latch in a Continuous Device Reset Loop and cannot be used

Action

Zoll Medical issued a Notification letter daetd March 5, 2014, to all affected consignees. The notification letter provides information on how to avoid the issue and instructs customers to contact ZOLL to get affected devices updated. Customers will be given the option to have a software upgrade kit sent to them to update their devices or return devices to ZOLL Service department in Chelmsford Massachusetts to have the device upgraded with the latest software release (Software version 02.16.04.00). Customers with questions were instructed to contact the 24/7 technical support numbers 1 (800) 348 9011 or +1 (978) 421 9460 to assist users with any aspect of this notice.

Distribution

Worldwide Distribution - USA (nationwide) and Internationally to Canada, AE, Afganistian, Australia, Belgium, Czech Republic , China, Chile, Croatia, Denmark, France, Great Britain, Hungary, Israel, Italy, Japan, Korea, Kuwait, Russia, Saudi Arabia, Singapore, South Africa,Thailand, and Turkey.

Quantity

3,169 units