FDA Recall Open, Classified

TENSIVE Conductive Adhesive Gel, REF 016-401600

Recall: Z-1305-2024 · Initiated February 7, 2024

Recall

Recall Number
Z-1305-2024
Event Number
93969
Firm
Natus Neurology Inc
FEI Number
3010611950
Product Code
GYB
Status
Open, Classified
Root Cause
Under Investigation by firm
Initiated
February 7, 2024
Posted
March 19, 2024
Address
3150 Pleasant View Rd, Middleton, WI, 53562-4800

Description

TENSIVE Conductive Adhesive Gel, REF 016-401600

Reason

Natus has become aware that its third-party supplier Parker Laboratories Inc. is conducting a voluntary recall related to their Tensive Conductive Adhesive Gel, Ref. 22-60 Lot Number A0623009. They have received five complaints. These customers reported that the gel is too thick, is discolored (darker than usual), and in one instance, patients reported irritation after procedures using the gel.

Action

Natus issued an Urgent Medical Device Recall Notice to its consignees on 02/07/2024 via UPS and email. The notice explained the issue and risk to health. It also requested the consignee cease use, complete and return the form for the replacement of the product.

Distribution

Worldwide distribution - US Nationwide and the country of Canada.

Quantity

80 units