FDA Recall Terminated

Outer cardboard box labeling: Pinnacle Cure Sleeve, Curing Light Tip Sleeves. Kerr Total Care. Part Number: 4513C or 4513-1 Single Patient Use Fits 13mm Tips. Pack of 400. Metrex Research, Manufacturer. Inner individual packaging of each sleeve: Cure Sleeve by Pinnacle Model 4500

Recall: Z-1291-2015 · Initiated February 11, 2015

Recall

Recall Number
Z-1291-2015
Event Number
70551
Firm
Sybron Dental Specialties
FEI Number
2024312
Product Code
MMP
Status
Terminated
Root Cause
Packaging
Initiated
February 11, 2015
Posted
March 18, 2015
Terminated
May 21, 2015
Address
1717 W Collins Ave, Orange, CA, 92867-5422

Description

Outer cardboard box labeling: Pinnacle Cure Sleeve, Curing Light Tip Sleeves. Kerr Total Care. Part Number: 4513C or 4513-1 Single Patient Use Fits 13mm Tips. Pack of 400. Metrex Research, Manufacturer. Inner individual packaging of each sleeve: Cure Sleeve by Pinnacle Model 4500

Reason

Cases of Cure Sleeve labeled with part number 4513, which fits 13mm tips, have inner boxes labeled with part number 4500 which fit 7mm and 8mm tips. There is a low risk associated with the use of the product as the sleeve may tear causing a potential for cross contamination.

Action

The firm sent out letters to customers on 02/11/15. The firm's letter states that they are willing to replace or credit back customers if they have any of the affected product, and instruct them to contact Metrex Research Customer Care at 1-800-841-1428 in order to receive an RMA number. The firm also requests that customer complete and fax back the enclosed reply form in order to confirm receipt of this advisory notification. The firm also states that if the customer is a distributor that they identify the customers that might have received the affected product, and contact them within 48 hours.

Distribution

Worldwide distribution. US Nationwide, Canada, Australia, Netherlands, Switzerland, Japan,

Quantity

172