Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.
Recall
- Recall Number
- Z-1282-2019
- Event Number
- 81656
- Firm
- Medtronic Inc.
- FEI Number
- 3003166194
- Product Code
- MDS
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- July 4, 2018
- Terminated
- June 6, 2022
- Address
- 18000 Devonshire St, Northridge, CA, 91325-1219
Description
Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.
The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with hypoglycemic or hyperglycemic events.
A Field Corrective Action was initiated outside of the U.S. by the recalling firm's global regions on 7/4/2018.
Distribution was only made OUS. Countries involved are: Austria, United Arab Emirate, Australia, Belgium, Switzerland, Chile, Colombia, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Israel, Iceland, Italy, Republic of Korea, Luxembourg, Netherlands, Norway, Poland, Qatar, Romania, Russian Federation, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Turkey, and South Africa.
Approximately 9,328 registered users