FDA Recall Terminated

Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.

Recall: Z-1282-2019 · Initiated July 4, 2018

Recall

Recall Number
Z-1282-2019
Event Number
81656
Firm
Medtronic Inc.
FEI Number
3003166194
Product Code
MDS
Status
Terminated
Root Cause
Software design
Initiated
July 4, 2018
Terminated
June 6, 2022
Address
18000 Devonshire St, Northridge, CA, 91325-1219

Description

Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.

Reason

The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with hypoglycemic or hyperglycemic events.

Action

A Field Corrective Action was initiated outside of the U.S. by the recalling firm's global regions on 7/4/2018.

Distribution

Distribution was only made OUS. Countries involved are: Austria, United Arab Emirate, Australia, Belgium, Switzerland, Chile, Colombia, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Israel, Iceland, Italy, Republic of Korea, Luxembourg, Netherlands, Norway, Poland, Qatar, Romania, Russian Federation, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Turkey, and South Africa.

Quantity

Approximately 9,328 registered users