FDA Recall
Terminated
Gendex Dental Systems, Gendex eXpert DC Intraoral X-Ray System; a dental x-ray system; Model 110-0205G1, catalog number EXPERTDC75NA
Recall: Z-1248-2011
·
Initiated December 17, 2010
Recall
- Recall Number
- Z-1248-2011
- Event Number
- 57485
- Firm
- Gendex Dental Systems
- FEI Number
- 3004115000
- Product Code
- EHD
- Status
- Terminated
- Root Cause
- Component design/selection
- Initiated
- December 17, 2010
- Posted
- February 15, 2011
- Terminated
- February 15, 2011
- Address
- 901 W Oakton St, Des Plaines, IL, 60018-1843
Description
Gendex Dental Systems, Gendex eXpert DC Intraoral X-Ray System; a dental x-ray system; Model 110-0205G1, catalog number EXPERTDC75NA
Reason
The intraoral x-ray systems were installed improperly with incorrect screws which allow the unit to pull away from the wall when the arm is fully extended. This condition may harm the patient.
Action
Gendex sent a Urgent Medical Device Field Correction letter dated December 17, 2010 to the consignee, informing them that the x-ray units were installed with improper sized lag bolts and requesting that they contact Gendex Customer Service at 1-800-323-8029 to complete the field correction.
Distribution
California
Quantity
5 units