FDA Recall Terminated

Merge Eye Station Import Utility (ESIU) when used with Merge Eye Station and Merge Eye Care PACS. The firm name on the labeling is Merge Healthcare, Hartland, WI.

Recall: Z-1246-2017 · Initiated March 28, 2016

Recall

Recall Number
Z-1246-2017
Event Number
75914
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
NFJ
Status
Terminated
Root Cause
Device Design
Initiated
March 28, 2016
Terminated
April 17, 2020
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge Eye Station Import Utility (ESIU) when used with Merge Eye Station and Merge Eye Care PACS. The firm name on the labeling is Merge Healthcare, Hartland, WI.

Reason

Eye Station images were not importing properly and were imported under "unknown" due to an issue when validating patients using only an Medical Record Number (MRN)

Action

The recalling firm issued a letter dated 3/28/2016 via e-mail. If no email address was available, the letters were issued via certified mail. A follow-up letter dated 7/11/2016 was also issued.

Distribution

Distribution was nationwide to medical facilities. There was also government and foreign distribution, including Canada.

Quantity

1,627 sites potentially have the affected versions