FDA Recall Terminated

SOMATOM Confidence, Model Number 10590100 Product Usage: Computed tomography systems intended to generate and process cross-sectional images of patients by computer reconstruction of x-ray transmission data.

Recall: Z-1244-2019 · Initiated February 14, 2019

Recall

Recall Number
Z-1244-2019
Event Number
82227
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
JAK
Status
Terminated
Root Cause
Software design
Initiated
February 14, 2019
Terminated
May 1, 2020
Address
40 Liberty Blvd, Malvern, PA, 19355-1418

Description

SOMATOM Confidence, Model Number 10590100 Product Usage: Computed tomography systems intended to generate and process cross-sectional images of patients by computer reconstruction of x-ray transmission data.

Reason

Potential risk of scans being aborted when using the optional Dual Spiral Dual Engery mode due to a software issue found in syngo CT VB10A for the Siemens Healthineers CT scanners with a single X-ray tube.

Action

Siemens issued letter dated 2/14/19 providing reason for recall and a user workaround in the Customer Safety Advisory Notice (CSAN) CT006/19/S. The recall issue will be permanently resolved by software update syngo CT VB10A_SP1. Contact the service organization 1-800-888-7436.

Distribution

US Nationwide Distribution

Quantity

53 total units distributed in U.S.