FDA Recall Terminated

Endoscopic Instrument Control System (da Vinci Surgical System) Model IS1200, A4.3 SW level, Manufactured by Intuitive Surgical, Inc, Sunnyvale, CA 94086

Recall: Z-1244-2007 · Initiated May 3, 2007

Recall

Recall Number
Z-1244-2007
Event Number
38069
Firm
Intuitive Surgical, Inc.
FEI Number
3001675293
Product Code
NAY
Status
Terminated
Root Cause
Software design
Initiated
May 3, 2007
Posted
September 26, 2007
Terminated
July 2, 2008
Address
1266 Kifer Rd, Sunnyvale, CA, 94086-5304

Description

Endoscopic Instrument Control System (da Vinci Surgical System) Model IS1200, A4.3 SW level, Manufactured by Intuitive Surgical, Inc, Sunnyvale, CA 94086

Reason

Under certain circumstances, the product's software may crash and require a manual override or restart before functioning again. In addition, there is an unrelated addendum to the User Manual to clarify an icon not described in the previous User Manual.

Action

As of 9/7/2007, Intuitive Field Service Engineers have performed the upgrade via service visit on 292 of 293 U.S. systems listed on the affected sites list. A notification letter that the upgrade has been performed was left with each site after the upgrade has been completed. The firm's distributors received advance notice of the upgrades 9/13/2007.

Distribution

Worldwide, including USA, Canada, Australia, Austria, Belgium, China, Czech Republic, Denmark, France, Germany, Greece, India, Italy, Japan, Korea, Malaysia, Netherlands, Norway, Romania, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.

Quantity

405