Alaris PC Unit, Infusion Pump Model 8000, Part No. TC10005092
Recall
- Recall Number
- Z-1239-2016
- Event Number
- 73315
- Firm
- CareFusion 303, Inc.
- FEI Number
- 2016493
- Product Code
- FRO
- Status
- Terminated
- Root Cause
- Under Investigation by firm
- Initiated
- February 12, 2016
- Posted
- March 24, 2016
- Terminated
- June 23, 2017
- Address
- 10020 Pacific Mesa Blvd, San Diego, CA, 92121-4386
Description
Alaris PC Unit, Infusion Pump Model 8000, Part No. TC10005092
CareFusion is recalling the Alaris PC unit because a component on the PC unit power supply may cause a "System Error" or "Missing Battery" error code (120.4630).
A customer notification letter dated 2/25/16 will be sent to all their customers who purchased the Alaris PC unit (Model 8000) to inform them that CareFusion is recalling it because a component on the PC unit power supply board may cause a "System Error" or "Missing Battery" error code (120.4630). The letter informs the customers of the potential risk involved and the actions to be taken. Customers with recall related questions are instructed to call CareFusion Support Center at (888) 562-6018, 7am-4pm PST, Mon-Fri or email at [email protected]. Customers with clinical inquires, product complaints or clinical troubleshooting are instructed to contact customer advocacy at (888) 812-3266, 24 hrs/day, 7 days/wk or email at [email protected]. Customers with technical questions regarding the Alaris system are instructed to contact technical support at (888) 812-3229, 6am-5pm PST, Mon-Fri or email at [email protected].
Nationwide in US: AR, AZ, CA, FL, GA, IN, KY, MD, MI, MN, MO, NJ, NM, NY, OH, OR, PA, SC, TN, TX, VA, WI.
170 units