FDA Recall Terminated

syngo Imaging, picture archiving and communications system (PACS), Model number 10 014 063

Recall: Z-1235-2009 · Initiated January 12, 2009

Recall

Recall Number
Z-1235-2009
Event Number
51423
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
January 12, 2009
Posted
April 28, 2009
Terminated
September 23, 2009
Address
51 Valley Stream Pkwy, Malvern, PA, 19355

Description

syngo Imaging, picture archiving and communications system (PACS), Model number 10 014 063

Reason

Incorrect and/or incomplete data: Several potential safety issues while working with the syngo Image product including, but not limited to, data loss, errors in patient data due to different patient IDs, delays in image availability, inaccurate results during image measurements, incorrect review or diagnosis of displayed or printed images, measurement inaccuracies from the host modality and image

Action

syngo Imaging has issued an Addendum to the User Manual, which was distributed to affected customers via Update Instructions IM118/08/S in November, 2008. Two safety related hotfixes (VB20G_HF4 and VB30A_HF26) will be released to those affected only after Update Instructions IM118/08/S has been performed. The addendum informs the user about safety relevant notes which pertain to syngo Imaging versions VB20G and VB30A. Update is a prerequisite for the following safety related hotfixes: VB20G_HF4 and VB30A_HF26.

Distribution

Nationwide Distribution.

Quantity

55 units