STORZ KARL STORZ-ENDOSKOPE REF 11272VUE CMOS Video Cysto-Urethroscope REF 11272VUEK CMOS Video Cysto-Urethroscope C-VIEW KIT REF 11272VUE-R CMOS Video Cysto-Urethroscope REF 11272VUEK-R CMOS Video Cysto-Urethroscope C-VIEW KIT
Recall
- Recall Number
- Z-1234-2022
- Event Number
- 90025
- Firm
- Karl Storz Endoscopy
- FEI Number
- 3007475226
- Product Code
- FAJ
- Status
- Open, Classified
- Root Cause
- Process control
- Initiated
- May 3, 2022
- Address
- 2151 E Grand Ave, El Segundo, CA, 90245-5017
Description
STORZ KARL STORZ-ENDOSKOPE REF 11272VUE CMOS Video Cysto-Urethroscope REF 11272VUEK CMOS Video Cysto-Urethroscope C-VIEW KIT REF 11272VUE-R CMOS Video Cysto-Urethroscope REF 11272VUEK-R CMOS Video Cysto-Urethroscope C-VIEW KIT
The endoscope may experience a loss of image when activating monopolar electrocautery, due a manufacturing assembly process issue.
On April 29, 2022, KARL STORZ sent an "Urgent Medical Device Recall Notice" Letter via UPS and posting to their website "https://urldefense.com/v3/__https://www.karlstorzcustomerupdates.com/wp-content/uploads/2022/04/C-View-Recall-Customer-Notice.pdf__;!!Lw1uGqvHvtJ_psGG2Et-1voSwbo!bg5okg2Sm91SJG6RWtBKXJ258Z4YgfwOv4ZIuU_ZuW_tH2G1X_CNLBZeGB0YWAZEjDZ4j_-Hvlm6xzzWmhKnBU6U10FQtQHO$" informing customers that certain serial numbers of the Flexible Video Cysto-Urethroscope may exhibit temporary loss of image when monopolar electrocautery is activated. Customers who are in possession of the identified scopes should discontinue use of the affected scopes and return them to KARL STORZ for replacement. Customers can confirm that Endoscope is part of the Recall by comparing the serial number to the serial numbers list in the Appendix. In addition, if customers have already returned any affected scope(s) as part of the Reprocessing Methods Recall, they must still complete the enclosed Acknowledgment Form for this recall and return it as soon as possible via the contact information specified on the form. If customer's Acknowledgment Form for the Reprocessing Methods Recall indicated that they have access to an appropriate sterilization method to sterilize the affected flexible endoscopes, then they will be eligible to have their C-View Endoscope(s) replaced by KARL STORZ. If they have not returned their Acknowledgment Form for the Reprocessing Methods Recall or if their Acknowledgement Form indicated that they do not have access to an appropriate sterilization method, then KARL STORZ will not be able to replace their C-View Endoscope(s) at this time. For questions regarding this action, please use the contact information provided below for the recall execution partner, Sedgwick: Telephone: 877-877-0317 Fax: 877-597-9587 E-Mail: [email protected]
Worldwide distribution - U.S. Nationwide distribution in the states of AR, AZ, CA, CO, CT, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MN, MO, MS, NC, NH, NJ, NM, NY, OH, OK, PA, RI, SC, TN, TX, VA, VT, WA, WI, WV, and WY. The country of Canada.
401 units