FDA Recall Terminated

Philips Healthcare EasyDiagnost Eleva DRF 4.0 Stationary X-Ray System with DRF as an option for digital radiography.

Recall: Z-1178-2012 · Initiated April 1, 2011

Recall

Recall Number
Z-1178-2012
Event Number
61311
Firm
Philips Healthcare Inc.
FEI Number
1218950
Product Code
KPR
Status
Terminated
Root Cause
Radiation Control for Health and Safety Act
Initiated
April 1, 2011
Posted
March 27, 2012
Terminated
August 23, 2016
Address
3000 Minuteman Road, Andover, MA, 01810

Description

Philips Healthcare EasyDiagnost Eleva DRF 4.0 Stationary X-Ray System with DRF as an option for digital radiography.

Reason

It was discovered in some instances the detector did not reset as quickly as the user prompted a change form one image receptor (auxiliary) to the next, and then back again.

Action

An Important Electronic Product Radiation Warning letter, dated February 28, 2012, was sent to customers. The letter identified the affected product, a description of the issue, the hazard involved, along with the actions to be taken and planned. Customers were to use one of the three work-a-rounds provided. The issue will be corrected with Field Change Order 70600064, which consists of a Software Update 4.0.2SP Service Pack installed on the system. If further information or support is needed, customers can contact Dominic Siewko at 978-659-7936.

Distribution

Worldwide Distribution - Including USA.

Quantity

96