FDA Recall Terminated

Merge PACS software. The firm name on the label is Merge Healthcare, Hartland, WI.

Recall: Z-1176-2017 · Initiated April 4, 2016

Recall

Recall Number
Z-1176-2017
Event Number
76260
Firm
Merge Healthcare, Inc.
FEI Number
1000116130
Product Code
LLZ
Status
Terminated
Root Cause
Software design
Initiated
April 4, 2016
Terminated
April 8, 2019
Address
900 Walnut Ridge Dr, Hartland, WI, 53029-8347

Description

Merge PACS software. The firm name on the label is Merge Healthcare, Hartland, WI.

Reason

Potential exists for an incorrect patient image being displayed which could result in the delay in diagnosis or treatment.

Action

The recalling firm issued a letter dated 3/28/2016 via email on 4/4/2016 or via certified mail if they did not have an email address for the customer. A second letter was issued 7/11/2016 to nonresponders.

Distribution

Distribution was made to medical facilities in AZ, CA, CO, FL, HI, IL, MA, MD, MI, MO, NY, OH, PA, SC, TN, UT, and WI. There was no foreign/government/military distribution.

Quantity

29 sites have the potentially affected software