FDA Recall
Terminated
Merge PACS software. The firm name on the label is Merge Healthcare, Hartland, WI.
Recall: Z-1176-2017
·
Initiated April 4, 2016
Recall
- Recall Number
- Z-1176-2017
- Event Number
- 76260
- Firm
- Merge Healthcare, Inc.
- FEI Number
- 1000116130
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- April 4, 2016
- Terminated
- April 8, 2019
- Address
- 900 Walnut Ridge Dr, Hartland, WI, 53029-8347
Description
Merge PACS software. The firm name on the label is Merge Healthcare, Hartland, WI.
Reason
Potential exists for an incorrect patient image being displayed which could result in the delay in diagnosis or treatment.
Action
The recalling firm issued a letter dated 3/28/2016 via email on 4/4/2016 or via certified mail if they did not have an email address for the customer. A second letter was issued 7/11/2016 to nonresponders.
Distribution
Distribution was made to medical facilities in AZ, CA, CO, FL, HI, IL, MA, MD, MI, MO, NY, OH, PA, SC, TN, UT, and WI. There was no foreign/government/military distribution.
Quantity
29 sites have the potentially affected software