FDA Recall Open, Classified

Synapse CV 6. with AR. A web-based application as the primary user interface for the processing of medical images.

Recall: Z-1172-2024 · Initiated January 3, 2024

Recall

Recall Number
Z-1172-2024
Event Number
93855
Firm
FUJIFILM Healthcare Americas Corporation
FEI Number
1000513161
Product Code
LLZ
Status
Open, Classified
Root Cause
Software design
Initiated
January 3, 2024
Posted
February 21, 2024
Address
81 Hartwell Ave, Ste 300, Lexington, MA, 02421-3160

Description

Synapse CV 6. with AR. A web-based application as the primary user interface for the processing of medical images.

Reason

The LV Mass (2D Bullet) equation may be calculated incorrectly, resulting in a variance in the mass of the left ventricle (LV Mass). If used as a main factor for diagnosis, there is a risk of misdiagnosis or incorrect treatment plan of a patient, resulting in long-term health consequences or serious deterioration of health.

Action

On January 3, 2024, the firm notified customers via URGENT MEDICAL DEVICE CORRECTION letters. Fujifilm will offer to correct the formula that calculates the LV Mass (2D Bullet) in the Synapse database. Until the update is scheduled and completed, customers may continue to safely use the Pediatric Workflow modules listed in the notice as long as the LV Mass (2D Bullet) equation is not the main factor for a diagnosis. Customers should coordinate with the Fujifilm service engineer to schedule the correction of their device when contacted. Please contact Fujifilm's field action coordinator, Kotei Aoki, via phone at 765-246-2931 or email at [email protected], if you have any further questions regarding this field action.

Distribution

US domestic distribution nationwide. International distribution to Israel.

Quantity

8