K3 Engine File G-Pack, Product: Endodontic Pulp Canal File, Part Number: 830-9925. For use in root canal preparation.
Recall
- Recall Number
- Z-1172-2012
- Event Number
- 61224
- Firm
- Ormco Corporation
- FEI Number
- 2016150
- Product Code
- EKS
- Status
- Terminated
- Root Cause
- Process control
- Initiated
- August 1, 2008
- Posted
- March 6, 2012
- Terminated
- March 8, 2012
- Address
- 1332 S Lone Hill Ave, Glendora, CA, 91740
Description
K3 Engine File G-Pack, Product: Endodontic Pulp Canal File, Part Number: 830-9925. For use in root canal preparation.
A recall was initiated because SybronEndo has confirmed that the K3 Engine File G-Pack has label packaging and file mis-marking error.
A recall communication was initiated on 07/31/2008 with SybronEndo forwarding an Urgent Medical Device Recall letter (via USPS 1st class mail) to all their customers who purchased the K3 Engine File G-Pack (Part No. 830-9925). The letter provides the customers with an explanation of the problem identified and an action to be taken. Customers were instructed to contact SybronEndo Customer Care at (800) 346-3636 directly to handle the arrangements of a quick return and replacement. Customers were instructed to complete the Return Form and return any affected product in their inventory.
Worldwide Distribution -- US, including the territory of St. Thomas, and countries of Australia, Canada, New Zealand, China, Singapore, India, and Chile.
199 units