FDA Recall Terminated

NeuViz Dual series CT Scanner System, Part number (PN): 989605651321. This is a computed X-ray, Tomography system. NeuViz Dual Multi-slice CT Scanner System is intended to produce cross-section images of head and body by computer reconstruction of X-ray transmission data taken at different angles.

Recall: Z-1166-2013 · Initiated March 4, 2013

Recall

Recall Number
Z-1166-2013
Event Number
64783
Firm
Philips And Neusoft Medical Systems Co., Ltd.
FEI Number
3003575350
Product Code
JAK
Status
Terminated
Root Cause
Use error
Initiated
March 4, 2013
Posted
April 23, 2013
Terminated
November 22, 2013
Address
16 Century Road, Neusoft Park, Hun Nan Industrial Area Shenyang, Liaoning China

Description

NeuViz Dual series CT Scanner System, Part number (PN): 989605651321. This is a computed X-ray, Tomography system. NeuViz Dual Multi-slice CT Scanner System is intended to produce cross-section images of head and body by computer reconstruction of X-ray transmission data taken at different angles.

Reason

User error of the NeuViz 16 or NeuViz Dual may cause personnel injuries. There was a report where a finger was pinched when the table was moved backward while the tabletop was controlled by another person from the gantry left control panel.

Action

The firm, Neusoft Medical Systems Co., Ltd., sent an "URGENT DEVICE CORRECTION" NeuViz Dual and NeuViz 16 letter, dated Mar. 4, 2013, to their US consignees/customers. The letter described the product, problem and actions to be taken. The customers were instructed to review this information with all members of their staff and retain a copy of the letter with the equipment Instruction For Use. Customers with questions should contact the Service Support Department by email to [email protected]

Distribution

Nationwide distribution: USA including states of: California, Connecticut, North Carolina, Nebraska, Ohio, South Carolina, Texas, and Puerto Rico.

Quantity

25 units