RetCam 3, RetCam Portable and RetCam Shuttle; manufactured by Clarity Medical Systems, Inc.; Pleasanton, CA 94588. General ophthalmic imaging including retinal, corneal and external imaging.
Recall
- Recall Number
- Z-1154-2014
- Event Number
- 67470
- Firm
- Clarity Medical Systems Inc
- FEI Number
- 3004014430
- Product Code
- HKI
- Status
- Terminated
- Root Cause
- Software Manufacturing/Software Deployment
- Initiated
- January 24, 2014
- Posted
- March 7, 2014
- Terminated
- August 11, 2014
- Address
- 5775 W Las Positas Blvd, Suite 200, Pleasanton, CA, 94588-4084
Description
RetCam 3, RetCam Portable and RetCam Shuttle; manufactured by Clarity Medical Systems, Inc.; Pleasanton, CA 94588. General ophthalmic imaging including retinal, corneal and external imaging.
Software anomaly for RetCam 3, RetCam Shuttle and RetCam Portable with software versions 6.0.x, 6.1. x and 6.2x where the patients age is calculated incorrectly.
Urgent Safety Alert letters were sent to Risk Manager and to NICU US consignees via FedEx on 1/24/2014. Template of letters to OUS distributors to be sent on distributors letterhead and sent to device recipients via electronic communication and./or hard copy on 1/24/2014.
Worldwide Distribution-USA (nationwide) including DC and the states of NM, LA, CA, MI, PR, GA, MD, MT, AL, MA, NY, IL, OH, TX, VA, MI, FL, MO, KY, TN, CT, NJ, PA, UT, SD, OK, MS, and NC and the countries of Algeria, Australia, Austria, Bangladesh, Belarus, The Netherlands, Brazil, Bulgaria, Chile, China, Columbia, Czech Republic, Denmark, Ecuador, Egypt, Finland, France,India, Indonesia, Iran, United Kingdom, Israel, Italy, Kuwait, Lebanon, Malaysia, Mexico, Sweden, Pakistan, Peru, Philippines, Poland, Portugal, Saudi Arabia, Taiwan, Thailand, Turkey, UAE, Argentina, Uzbekistan, Oman, Canada, Germany, and Switzerland.
166 Ret Cam Shuttles, 288 RetCam 3 and 23 RetCam Portables.