iSite PACS image management system; Picture Archiving and Communications System; Radiology software package, Philips Healthcare Informatics, Foster City, CA 94404.
Recall
- Recall Number
- Z-1141-2008
- Event Number
- 46414
- Firm
- Philips Healthcare Informatics, Inc.
- FEI Number
- 3002971142
- Product Code
- LLZ
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- January 4, 2008
- Posted
- May 8, 2008
- Terminated
- October 7, 2009
- Address
- 4100 East Third Avenue, Suite 101, Foster City, CA, 94404
Description
iSite PACS image management system; Picture Archiving and Communications System; Radiology software package, Philips Healthcare Informatics, Foster City, CA 94404.
Incorrect display of one of the patient's images. This malfunction could cause an image to be incorrectly displayed, for example flipped left to right and anterior to posterior. The original image is still presented in the correct orientation next to the incorrect image when displayed on the monitor.
Philips Healthcare Informatics mailed customers notification: Urgent Product Correction regarding FCO#2954704-01/04/08-001-C. Firm released a corrected version of software (iSite PACS v.3.5.69) on January 21, 2008. Firm is scheduling customers to upgrade to the corrected version.
Worldwide Distribution: USA, United Arab Emirates, Germany, the Netherlands, Denmark, Australia, France, Italy, Belgium, Ireland, Italy, and Canada.
197 units