FDA Recall Terminated

MultiDiagnost Eleva Flat Detector X-Ray System; Part Number: SW 9896 001 43361; Philips Medical Systems, Bothell, WA, 98021

Recall: Z-1137-2008 · Initiated November 29, 2007

Recall

Recall Number
Z-1137-2008
Event Number
45959
Firm
Philips Medical Systems North America Co. Phillips
FEI Number
1000524572
Product Code
JAA
Status
Terminated
Root Cause
Software design
Initiated
November 29, 2007
Posted
May 28, 2008
Terminated
September 17, 2010
Address
22100 Bothell Everett Hwy, Bothell, WA, 98021-8431

Description

MultiDiagnost Eleva Flat Detector X-Ray System; Part Number: SW 9896 001 43361; Philips Medical Systems, Bothell, WA, 98021

Reason

Delay in Imaging: MultiDiagnost Eleva with Flat Detector x-ray system cannot perform fluoroscopy procedures while certain image file housekeeping operations are performed. Fluoroscopy cannot be performed and new exposures are not able to be acquired until the housekeeping operations are complete which may take several minutes. The loss of system availability could occur during an interventional

Action

On 11/29/07 Philips Medical Systems sent a letter dated 11/28/07 to customers stating that if users perform certain image file housekeeping operations, fluoroscopy cannot be performed and new exposures cannot be acquired until those operations are complete. It also instructs that the unavailability of fluoroscopy and exposure can be avoided by not pressing the "Delete All Images" button until any pending Autopush operation is complete. FCO 70800067 will be issued to service representatives to install new software.

Distribution

USA Distribution - CO, MN, NC, NJ and TX.

Quantity

9 units were distributed to hospitals in the US, 6 were installed, 3 were not installed or in use.