CombiDiagnost R90 1.1 (709031)
Recall
- Recall Number
- Z-1088-2024
- Event Number
- 93819
- Firm
- PHILIPS MEDICAL SYSTEMS
- FEI Number
- 3017726341
- Product Code
- JAA
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- February 11, 2022
- Posted
- February 14, 2024
- Address
- 222 Jacobs St, Cambridge, MA, 02141-2289
Description
CombiDiagnost R90 1.1 (709031)
While performing a fluoroscopy examination, there is a potential that the Radio Fluoroscopy (RF) viewer will also display a previous patient's radiography images. If the issue occurs, there will be differences in image content, image format and image size.
An Important Product Notice (2021-PD-DXR-034) dated February 15, 2022 was issued via Certified Mail. Philips Field Service Engineers will contact customers to schedule an onsite visit to install update software correcting the issue. Customers are asked to follow the provided instructions to ensure there are no pending images before an exam circulate the notice to all users and to complete and return the response form and circulate the notice to all users of the device for awareness. Contact Philips Customer Care Solutions Center 1-800-722-9377 with questions.
US Nationwide distribution in the states of CA, FL, GA, IL, IN, KS, MD, ME, MI, MN, NC, NJ, NY, TX, VA, WA.
130 units