''Alcon Ladarwave CustomCornea Wavefront System'' Aberrometer software Version 7.91
Recall
- Recall Number
- Z-1078-03
- Event Number
- 26816
- Firm
- Alcon Laboratories, Inc.
- FEI Number
- 3000209733
- Status
- Terminated
- Root Cause
- Other
- Initiated
- July 21, 2003
- Posted
- August 6, 2003
- Terminated
- January 20, 2010
- Address
- 2800 Discovery Dr., Orlando, FL, 32826
Description
''Alcon Ladarwave CustomCornea Wavefront System'' Aberrometer software Version 7.91
Software error could, under specific circumstances, allow the patient's centration images and data to be stored incorrectly.
The firm mailed their 'Urgent Medical Device Safety Alert' letters to health care professtionals on July 21, 2003 along with a response form. The letter alerts the user to the problem and also how to assure that no erroneous data was saved. The letter also states that a Service Representative will be visiting to install a corrective software version 7.93. The version was completed at the start of the recall and service representative visits to install the software upgrade began approximately 7/22/03.
109 U.S. customers and 48 international device locations. There were 12 devices on-hand.
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