FDA Recall Terminated

Toshiba TSX-30IC AQUlLlON ONE System, Computed Tomography X-Ray. This system supports Whole body scanning.

Recall: Z-1068-2013 · Initiated November 14, 2012

Recall

Recall Number
Z-1068-2013
Event Number
64673
Firm
Toshiba American Medical Systems Inc
FEI Number
2020563
Product Code
JAK
Status
Terminated
Root Cause
Process design
Initiated
November 14, 2012
Posted
April 8, 2013
Terminated
April 8, 2013
Address
2441 Michelle Dr P.O. Box 2068, Tustin, CA, 92780-7047

Description

Toshiba TSX-30IC AQUlLlON ONE System, Computed Tomography X-Ray. This system supports Whole body scanning.

Reason

Due to a problem with the control software of the x-ray high-voltage generator, if scanning is performed with a tube current less than 30mA, the control software may detect an error and perform error processing even though the x-ray output is normal.

Action

Toshiba American Medical Systems Inc. sent a Urgent Medical Device Correction letter dated November 14, 2012, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Customer was informed a New software to prevent the occurrence of this issue will be installed on your system. Toshiba Service Representative will contact you for an appointment to install the New Software on your Aquilion One System. Please fax the return reply form to (877) 349-3054. We thank you for your urgent attention to this matter. If you have any further questions regarding this letter please call (800) 521-1968.

Distribution

Distributed in the state of MD.

Quantity

1 unit