Toshiba TSX-30IC AQUlLlON ONE System, Computed Tomography X-Ray. This system supports Whole body scanning.
Recall
- Recall Number
- Z-1068-2013
- Event Number
- 64673
- Firm
- Toshiba American Medical Systems Inc
- FEI Number
- 2020563
- Product Code
- JAK
- Status
- Terminated
- Root Cause
- Process design
- Initiated
- November 14, 2012
- Posted
- April 8, 2013
- Terminated
- April 8, 2013
- Address
- 2441 Michelle Dr P.O. Box 2068, Tustin, CA, 92780-7047
Description
Toshiba TSX-30IC AQUlLlON ONE System, Computed Tomography X-Ray. This system supports Whole body scanning.
Due to a problem with the control software of the x-ray high-voltage generator, if scanning is performed with a tube current less than 30mA, the control software may detect an error and perform error processing even though the x-ray output is normal.
Toshiba American Medical Systems Inc. sent a Urgent Medical Device Correction letter dated November 14, 2012, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Customer was informed a New software to prevent the occurrence of this issue will be installed on your system. Toshiba Service Representative will contact you for an appointment to install the New Software on your Aquilion One System. Please fax the return reply form to (877) 349-3054. We thank you for your urgent attention to this matter. If you have any further questions regarding this letter please call (800) 521-1968.
Distributed in the state of MD.
1 unit