FDA Recall Terminated

Velara Generator with an old Firmware version used with Philips Allura Xper Systems (Allura 15 & 12 (monoplane), Allura FD10C, Allura FD10F, Allura FD 10 F/C, Allura FD20, Allura XPER FD10/10, Allura XPER FD20 Biplane)

Recall: Z-1061-2017 · Initiated December 9, 2016

Recall

Recall Number
Z-1061-2017
Event Number
76080
Firm
Philips Electronics North America Corporation
FEI Number
1218950
Product Code
IZI
Status
Terminated
Root Cause
Device Design
Initiated
December 9, 2016
Terminated
July 30, 2020
Address
3000 Minuteman Rd, Andover, MA, 01810-1032

Description

Velara Generator with an old Firmware version used with Philips Allura Xper Systems (Allura 15 & 12 (monoplane), Allura FD10C, Allura FD10F, Allura FD 10 F/C, Allura FD20, Allura XPER FD10/10, Allura XPER FD20 Biplane)

Reason

System may lock up.

Action

Consignees were notified of the recall by letter, sent via certified mail on 12/9/16. Philips will upgrade the firmware of the Velara Generator, allowing the Velara Generator to recover in case of intermittent shortcuts. This service will be provided free of charge for all affected systems and will start effective January 2017. A Philips service representative will contact customers with affected devices to arrange for the service.

Distribution

US: AL, CA, DC, IL,GA, KS, MD, MO, NC, NY, OH, PA, RI, SC, TX, WA OUS: Brazil, Bulgaria, Costa Rica, France, Germany, Israel, Italy, Japan, Korea, Republic of, Mexico, Russian Federation, Singapore, Spain, Sweden, Switzerland Switzerland, Turkey, United Kingdom

Quantity

59 devices (this number represents all products listed in recall)