FDA Recall Terminated

Digital RID Plate Reader and Software Product Code: AD400

Recall: Z-1055-2017 · Initiated October 9, 2012

Recall

Recall Number
Z-1055-2017
Event Number
76043
Firm
The Binding Site Group, Ltd.
FEI Number
3002808340
Product Code
JZQ
Status
Terminated
Root Cause
Software Design Change
Initiated
October 9, 2012
Posted
January 19, 2017
Terminated
April 4, 2017
Address
8 Calthorpe Road, Birmingham United Kingdom

Description

Digital RID Plate Reader and Software Product Code: AD400

Reason

If a control ring is marked after reading, the software will not flag results that are out of the specified QC range.

Action

On 10/2012 notification letter was sent to customers requesting they take the following actions: 1. If have not already installed software version Vl.0.3 then please continue to work with version V1.0.2 until the above issues are resolved. 2. If have already installed software version V1.0.3, when processing results always mark the controlprior to reading the ring. 3. If are uncertain about the validity of any assays you have performed using software version Vl.0.3 please review the controlresults obtained and compare them to the specified control range for the RID assay and; " If the control results are acceptable then your assay is valid and results will be unaffected. " If the control results are not acceptable your assay should be considered invalid and your patient results should be reviewed and repeated as appropriate. On 02/2013 a second notification was sent in which customers were informed the new software was released. Customers were asked to take the following actions; 1. Upon receipt install the new software and uninstall the previou version 2. Install following the onscreen instructions. The installation process has not changed from previous versions. The instruction guide received with the RID Plate reader is still the current version. 3. After receipt of the new software disc complete and return the Eback form to The Binding Site. For further assistance contact Technical Services at The Binding Site via the email address: [email protected].

Distribution

U.S. distribution to the following; MA, GA, NY, IA, CA, IL, UT, NJ, NC, MD, MN. Foreign distribution to the following; UK, Germany, Spain, France.