FDA Recall Terminated

Ambra PACS UDI: +AMBRHEALTHSOLUTIONS0/$$+7_V3.16.13.0R Software Version Number: V3.16.13.0 Intended for use as a primary diagnostic and analysis tool for diagnostic images.

Recall: Z-1045-2017 · Initiated December 16, 2016

Recall

Recall Number
Z-1045-2017
Event Number
76187
Firm
DICOM GRID INC
FEI Number
3008776294
Product Code
LLZ
Status
Terminated
Root Cause
Software change control
Initiated
December 16, 2016
Posted
January 18, 2017
Terminated
April 7, 2017
Address
4530 E Muirwood Dr, Ste. 113, Phoenix, AZ, 85048-7639

Description

Ambra PACS UDI: +AMBRHEALTHSOLUTIONS0/$$+7_V3.16.13.0R Software Version Number: V3.16.13.0 Intended for use as a primary diagnostic and analysis tool for diagnostic images.

Reason

A software error caused the window/level to become the same in one series regardless if the image had different levels; image results have a washed-out grey appearance.

Action

On 12/16/16 a fix is the software issue was conducted via remote cloud system. On 01/11/17 customers were sent Release Notes that addressed the software correction. The issue was resolved and required no further action.

Distribution

U.S. distribution to the following; TX, FL, NE, CA, WI, AZ, NH, MO, MA, CO, PA, NV, PR, IL, OH, NY, MD, NJ, MN, MI, CT, VA, GA, UT, KS, WA, MI, HI. Foreign distribution to the following; Canada, Spain, Israel, Singapore, Kosovo, Austria, Brazil, Malaysia, Australia.

Quantity

209