Philips Smart-hopping 2.0 AP 1.4 GHz. Patient Monitor.
Recall
- Recall Number
- Z-1033-2026
- Event Number
- 98158
- Firm
- Philips North America Llc
- FEI Number
- 3016618143
- Product Code
- MHX
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- December 12, 2025
- Posted
- January 8, 2026
- Address
- 222 Jacobs St, Cambridge, MA, 02141-2289
Description
Philips Smart-hopping 2.0 AP 1.4 GHz. Patient Monitor.
It was found that the MX40 device could not reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if the signal strength changed quickly.
An URGENT Medical Device Correction notice, dated December 2025, was mailed to consignees. Risk mitigations to prevent the failure of devices to transmit data to central stations via the Smart-hopping network are outlined in the provided notification. The notice instructs consignees to share the provided communication with all clinical staff to review and understand, and to place the notice with documentation for affected devices. A Philips representative will contact consignees to arrange a software upgrade to E.10.03 (5.0.19.3) or greater, to correct the recall issues. Consignees with any questions should contact their local Philips representative or call 1-800-722-9377.
US Nationwide distribution.
13,470 Units