Drager Infinity CentralStation Software versions VG2.1.2 and VG2.1.2 SU12. For patient monitoring with Infinity M300 wireless telemetry devices.
Recall
- Recall Number
- Z-1012-2022
- Event Number
- 89877
- Firm
- Draegar Medical Systems, Inc.
- FEI Number
- 3005783425
- Product Code
- MHX
- Status
- Open, Classified
- Root Cause
- Software design
- Initiated
- March 4, 2022
- Address
- 6 Tech Dr, Andover, MA, 01810-2434
Description
Drager Infinity CentralStation Software versions VG2.1.2 and VG2.1.2 SU12. For patient monitoring with Infinity M300 wireless telemetry devices.
Software issue resulting in temporary loss of central monitoring functionality.
A notification signed 03/08/2022, issued via certified mail on 03/11/2022 and 03/24/2022, notified customers of the impacted software versions, that a software update will be deployed to correct the issue, and provided interim instructions regarding use of USB devices. Customers are to notify all users and return the acknowledgement form. For questions please contact Michael Kelhart between the hours of 8:00 AM 4:30 PM EST at 1-800-437-2437 (press 1 at the prompt, then 32349).
Worldwide distribution - US Nationwide distribution in the states of AL, AR, AZ, CA, CO, FL, IA, ID, IL, IN, LA, MN, MS, NC, NE, NH, NY, OH, PA, SD, TN, TX, WA, WI, and 58 additional foreign countries.
1950 (1574 OUS + 376 US)