FDA Recall Terminated

Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B. Computed tomography x-ray system.

Recall: Z-0948-2013 · Initiated November 27, 2012

Recall

Recall Number
Z-0948-2013
Event Number
64376
Firm
Siemens Medical Solutions USA, Inc
FEI Number
2240869
Product Code
JAK
Status
Terminated
Root Cause
Software design
Initiated
November 27, 2012
Posted
March 14, 2013
Terminated
January 31, 2014
Address
51 Valley Stream Pkwy, Malvern, PA, 19355

Description

Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B. Computed tomography x-ray system.

Reason

Sporadic hang-up malfunctions concerning 3D reconstructions during activated "Preview Image" functionality.

Action

Siemens sent a "CUSTOMER SAFETY ADVISORY NOTICE" dated November 27, 2012 to all affected customers. The letter identified the product, problem, and actions to be taken by the customers. The correction for this problem will be available with Service Pack 1 for syngo CT2011A And Service Pack 4 for syngo CT2012B. Both Service pack are planned to be released starting February 2013. Systems still running on syngo CT2010A or syngo CT2010B are already scheduled to be upgraded to syngo CT2011A or syngo CT2012B respectively. Contact your local Siemens Application Specialist for additional information.

Distribution

Nationwide Distribution.

Quantity

896