FDA Recall Terminated

SuperElastic Regular force NiTi lower or upper Natural arches. 0.14 size 10 or 100 count packages. Highland Metals Inc. San Jose, CA The devices are intended to provide force to the teeth to effect movement in order to alter their position.

Recall: Z-0923-2014 · Initiated December 13, 2013

Recall

Recall Number
Z-0923-2014
Event Number
67378
Firm
Highland Metals, Inc.
FEI Number
1833132
Product Code
DZC
Status
Terminated
Root Cause
Employee error
Initiated
December 13, 2013
Posted
February 3, 2014
Terminated
February 4, 2014
Address
419 Perrymont Ave, San Jose, CA, 95125-1445

Description

SuperElastic Regular force NiTi lower or upper Natural arches. 0.14 size 10 or 100 count packages. Highland Metals Inc. San Jose, CA The devices are intended to provide force to the teeth to effect movement in order to alter their position.

Reason

Labeling issue: Product labeled as "Upper" may contain "Lower" archwires with a red midline mark. Product labeled ad "Lower" may contain "Upper" archwires with a black midline mark.

Action

Highland Metals sent an Urgent Field Safety Notice with a response form to all affected consignees on December 13, 2013, via email.. The letter identified the product, the problem, and the action to be taken by the consignee. Consignees were instructed to pass the Field Safety Notice to all those who needed to be aware within their organization or to any organization where the potentially affected devices have been transferred. Consignees were instructed to complete the Acknowledgement of Receipt and Action form and fax to 1-408-271-2962 or email to [email protected]. For questions regarding this recall call 408-271-2955.

Distribution

Worldwide Distribution - USA including IL, KY, MI, NY, CA, FL, LA and Internationally to Switzerland., Denmark, Greece, Australia, England, and Canada.

Quantity

37 packages