Vanta/Seqenita LT Clinician Programmer Application, Neurostimulation systems for pain therapy, Model Number CT900A
Recall
- Recall Number
- Z-0911-2023
- Event Number
- 91296
- Firm
- Medtronic Neuromodulation
- FEI Number
- 2182207
- Product Code
- LGW
- Status
- Open, Classified
- Root Cause
- Under Investigation by firm
- Initiated
- December 3, 2022
- Posted
- January 6, 2023
- Address
- 7000 Central Ave Ne, Minneapolis, MN, 55432-3568
Description
Vanta/Seqenita LT Clinician Programmer Application, Neurostimulation systems for pain therapy, Model Number CT900A
Software anomalies, CP App messages: "Too Many Device Found", "Unexpected Device Error Code 1502", and "System Update Needed, Service Code 303"
The firm issued an URGENT: MEDICAL DEVICE CORRECTION notice to its consignees on 12/03/2022 by mail. The notices explained the problems and the associated risks and provided the following: "Recommended Mitigation If the INS cannot be interrogated with Vanta PP App, contact Medtronic Technical Services at 1-800-707-0933. If needed, Medtronic will schedule an in-field service appointment with the managing SCS physician and the patient to diagnose and reset the INS." "Medtronic is working on a Vanta CP App software update that will resolve this issue and will communicate additional information when it becomes available."
Worldwide distribution.
440 units