FDA Recall
Terminated
QuietCare-Networked product, Facility Server/model: QC101601; The QuietCare system is intended to detect and analyze residents' movements.
Recall: Z-0877-2013
·
Initiated December 16, 2012
Recall
- Recall Number
- Z-0877-2013
- Event Number
- 63957
- Firm
- Intel-GE Care Innovations LLC
- FEI Number
- 3008850109
- Product Code
- KMI
- Status
- Terminated
- Root Cause
- Software design
- Initiated
- December 16, 2012
- Posted
- February 23, 2013
- Terminated
- February 26, 2013
- Address
- 3721 Douglas Blvd, Ste 100, Roseville, CA, 95661-4243
Description
QuietCare-Networked product, Facility Server/model: QC101601; The QuietCare system is intended to detect and analyze residents' movements.
Reason
Care Innovations detected a software anomaly: During the engineering investigation into the cause of why a Wander Alert was not generated, a defect in the implementation of the Wander and Night Motion ADLs was discovered.
Action
Care Innovations sent a "DEVICE CORRECTION NOTIFICATION" letter dated 12/20/12 to all affected customers. The letter identified the product and problem. Correction was performed remotely by the firm. Contact the firm at 917-232-4775 for questions regarding this notice.
Distribution
Nationwide Distribution.
Quantity
19 units