FDA Recall Terminated

QuietCare-Networked product, Facility Server/model: QC101601; The QuietCare system is intended to detect and analyze residents' movements.

Recall: Z-0877-2013 · Initiated December 16, 2012

Recall

Recall Number
Z-0877-2013
Event Number
63957
Firm
Intel-GE Care Innovations LLC
FEI Number
3008850109
Product Code
KMI
Status
Terminated
Root Cause
Software design
Initiated
December 16, 2012
Posted
February 23, 2013
Terminated
February 26, 2013
Address
3721 Douglas Blvd, Ste 100, Roseville, CA, 95661-4243

Description

QuietCare-Networked product, Facility Server/model: QC101601; The QuietCare system is intended to detect and analyze residents' movements.

Reason

Care Innovations detected a software anomaly: During the engineering investigation into the cause of why a Wander Alert was not generated, a defect in the implementation of the Wander and Night Motion ADLs was discovered.

Action

Care Innovations sent a "DEVICE CORRECTION NOTIFICATION" letter dated 12/20/12 to all affected customers. The letter identified the product and problem. Correction was performed remotely by the firm. Contact the firm at 917-232-4775 for questions regarding this notice.

Distribution

Nationwide Distribution.

Quantity

19 units