FDA Recall
Terminated
Tecan Genesis RSP and NPS Instruments with barcode scanner type PosID2 option with firmware version 2.45 or lower.
Recall: Z-0869-03
·
Initiated February 27, 2003
Recall
- Recall Number
- Z-0869-03
- Event Number
- 25850
- Firm
- Tecan U S Inc
- FEI Number
- 1037985
- Product Code
- JQW
- Status
- Terminated
- Root Cause
- Other
- Initiated
- February 27, 2003
- Posted
- May 29, 2003
- Terminated
- April 6, 2006
- Address
- 4022 Stirrup Creek Rd, Ste310, Durham, NC, 27709
Description
Tecan Genesis RSP and NPS Instruments with barcode scanner type PosID2 option with firmware version 2.45 or lower.
Reason
Firmware defect. Under certain conditions a strip rack is no longer in the initial position after a motor overload of the barcode scanner PosID2.
Action
Tecan US notified consignees by registered letter on/about 3/13/2003. International accounts were notified via e-mail 3/13/2003 by Tecan Switzerland. Consignees were advised to contact the firm''s Technical Support line to coordinate the PosID firmware upgrade.
Distribution
Instruments requiring upgrade were distributed to various clinical laboratories and blood banks Nationwide and World wide .
Quantity
327 instruments require firmware upgrade.